Sotetsu Fresa Inn Kobe Sannomiya

Really nice hotel in a super handy location for Sannomiya. I stayed for 5 nights and it was a little cramped for that amount of time, but apart from the room being a little small it was ideal. Very clean, the reception and entrance was really nice and modern, I used the laundry which was also ideal and had a vending machine as well. The bathroom was a decent size compared to some places I've stayed. The free amenities were the best of any hotel I stayed in in Japan, including some 4 star places. I particularly appreciated the tea and facemasks. I'd definitely recommend it, especially if you want something central and easy to get back to after a day or night out.

The location was excellent! Just steps away from Sannomiya station and and is very close to almost the attractions of downtown Kobe. the hotel itself was clean and quiet and had everything you could need. And even if you do decide to stay at the hotel to rest up then get hungry, just step right outside the front door and you'll find all the great food options you can ever want: a 711 right beside, gyudon bowl chains, a tempura place, a yakitori restaurant, and more! there's even 2 supermarkets within 5 mins walk!

I had a high floor room with a nice sunset view over the train station. Bed was firm, with a soft and hard pillow. The light switches had English translations. I found myself using only the USB wall plugs to charge my devices. I self-checked in so I did not get to interract with any of the staff but I noticed they appear to be 24/7 present. I was within walking distance to all I needed, sadly for me the Blue Bottle coffee in Hankyu opens up only at 10. Kobe is a lively city and I could not stop looking out my window as I admire it so much.

Very nice and helpful staff. Very clean, the rooms look like new. Great location, restaurants around. Sannomiya station 5 mins away. Only a 15 mins walk to shinkansen station. Of course, very small rooms - but you cannot expect huge rooms in Japan :) I really have no major complains and would stay there again for sure.

Conveniently located near the train station, bus stops, convenience store, shopping malls, and restaurants. The place is also clean and airconditioning/heater was running perfectly. The heated toilet bowl seat is a plus. Also, you get unlimited supply of extras like sachets of coffee, tea including chamomile, and sugar as well as shower accessories, skin care products, bedroom slippers, toothbrush and toothpaste, etc.